Yes, we are fully insured and bonded and carry workers compensation. We do have a liability insurance, employee bonding, and property damage. Please notify us in 24 hours of the cleaning date If any damage/loss does occur.
Absolutely. We offer a 100% satisfaction guarantee. If you contact us with your concerns within 24 hours of our cleaning we will return at our expense to correct any problems.
Yes. (1) Make sure there is power and that there is hot water running. (2) It is to your advantage to have stuffs organized as much as possible or out of the house allowing us to be able to get to all areas so that we can optimize your move-out cleaning. If we have to spend time picking items up and putting them in their place prior to cleaning you may be billed for the extra time needed to do so.
If your house has been regularly cleaned professionally in the past few months, your house might need a regular "Level 1" move-out clean.
If your house has been cleaned and maintained by you and your family over the past few months, your house might need a "Level 2" move-out clean.
If none of the 2 previous conditions apply to your situation, your house might need a "Level 3" move-out clean.
If what you want any item not mentioned on our list included in the clean, then you may want to consider adding one or more of the following cleaning extras. Our cleaning extras are those optional services that do not fall under regular move-out cleans. If that item you have does not appear on the extras list, please include it in the “Anything you’d like us to know” field under tab 5.